FAQ

Our star maps are created using precise astronomical data and show the real positions of stars, planets, and constellations for your chosen date, time, and location. We use professional astronomical algorithms to ensure high accuracy.

A Posterica star map is a personalized image of the night sky showing the exact positions of stars, planets, and constellations for a specific date, time, and place. It is a perfect way to capture a special moment — a birthday, wedding, anniversary, or another meaningful event.

We create maps based on astronomical data using specialized software.

We offer star maps in several standard sizes:

• 21×30 cm — compact size, ideal for smaller spaces
• 30×40 cm — the most popular size, looks great on a wall
• 40×50 cm — large format for a bold interior accent
• 50×70 cm — impressive size for spacious rooms

After checkout and payment, you will receive a high-quality PDF file of your star map for self-printing.

If the size allows, you can print it at home. However, we recommend using a print shop for professional results.

We accept several payment methods for your convenience:

• Bank cards (Visa, MasterCard, and others)
• International bank cards where supported
• Digital wallets
• Mobile banking apps
• Other payment methods available through our payment provider

All payments are processed over a secure connection, and we do not store your card details. After placing an order, you will be redirected to the payment page to choose your preferred method.

Ordering a star map is simple:

1. Choose a map type and design style on our website
2. Enter the date, exact time, and location of the event
3. Add personalization (title, caption, text)
4. Choose a size
5. Add the item to your cart and complete checkout

To create an accurate map, we need:

• Event date (day, month, year)
• Exact time if you want a specific moment (hours, minutes)
• Location (city and country)

If you are unsure about any details, we will gladly help you during the order process.

After placing your order, if you notice mistakes in your poster or want to change the size, simply contact us — we will make corrections free of charge.

Once checkout is complete, cancellation is not possible because each product is made individually according to your preferences. Before confirming your order, you can adjust all settings and preview the design.

If you have questions about product quality or did not receive your order on time, please contact support at [email protected] — we will be happy to help.

If you made a mistake in the date, location, size, or caption, email [email protected] and we will correct your star map free of charge.

Usually your star map files become available immediately after checkout, though in rare cases there may be delays of a few hours.